Speaking The Same Language
You know the work is starting to stick when leaders begin naming the shifts before the program is even complete.
Organizations often invest in assessments, workshops, coaching, and development programs because they want stronger leaders. While individual growth absolutely matters, what I have been reflecting on lately is how often the greatest impact shows up in the relationships between leaders rather than within any one person.
Earlier this month, I facilitated a leadership development session with an organization I have partnered with over several years. Following the program, a leader shared:
"Since our session there has been a lot of growth within both departments. We are aligned now. I believe this has a lot to do with the training and coaching sessions."
What stayed with me was not simply the positive feedback. It was the acknowledgment that alignment had been built over time. The training was part of the process, but so were the coaching conversations, the opportunities to practice new behaviors, the challenges leaders navigated together, and the continued investment in developing a common understanding of how they work.
I experienced something similar with another leadership team this month. During a workshop, participants reflected on how often Hogan language has become part of their everyday conversations. We use Hogan assessments as a development tool in most executive coaching and many leadership development engagements. Halfway into this program, participants and their leadership team’s continue to reference their profiles, discuss stress behaviors, and use the framework to better understand one another's perspectives.
One Director described a recent interaction by saying, "I'm being colorful and my boss gets it."
The room immediately erupted in laughter because everyone understood exactly what she meant.
The comment was funny, but it also highlighted something important. The language had become embedded in the culture. Leaders no longer needed lengthy explanations or assumptions about intent. They had a shared framework that helped them understand themselves and one another more quickly and with greater accuracy.
The longer I do this work, the more I appreciate that leadership development creates value far beyond individual self-awareness. When teams develop a common language, they communicate differently. They approach feedback differently. They navigate challenges differently. The quality of those interactions compounds over time in ways that show up on engagement surveys and in rooms.
ELEVATE
One of the advantages of partnering with organizations over multiple years is the opportunity to witness development beyond the initial learning experience.
The first workshop often introduces new concepts and creates awareness. Leaders begin to recognize patterns, understand their strengths more clearly, and gain insight into behaviors that may be helping or hindering their effectiveness.
Elevation happens when leaders move from concept, to awareness, to action. We elevate from our current state into a new one when insight becomes accessible in the moments that matter, especially in difficult conversations, periods of change, and moments of pressure.
That is where development becomes visible. It shows up when teams integrate the learned language and use it as a reference point for navigating real business challenges. Over time, what was once a framework becomes part of how people think, communicate, and lead.
This month's work reinforced that leadership capability is built through continued application rather than a single developmental event. The organizations that experience the greatest return are not necessarily doing more training. They are creating opportunities for leaders to continuously engage with the work, year on year, and integrate it into their daily interactions.
EMPOWER
One of the most valuable outcomes of self awareness is the ability to better understand the people around us. Cue social awareness on the next building block!
Many leadership challenges are interpretation issues. We assume intentions. We make meaning of behaviors. We fill in gaps with our own experiences and perspectives. Sometimes we are right. Often we are not.
A shared framework creates an opportunity to approach those situations with greater curiosity.
Several participants this month reflected on how frequently they use assessment insights when preparing for conversations with colleagues or direct reports. Rather than reacting to a behavior they find frustrating, they find themselves asking different questions. Rather than assuming resistance, disengagement, or lack of commitment, they become more interested in understanding what might be driving a particular response.
Those shifts may sound small, and they have a meaningful impact on relationships. Leaders become better listeners. Feedback conversations become more productive. Teams spend less time navigating misunderstandings and more time focusing on the work they are trying to accomplish together.
Empowerment lands when leaders have language for their own patterns, more empathy for the patterns of others, and enough shared understanding to move through the conversation rather than around it.
The organizations I work with are often looking for stronger collaboration, greater trust, and better alignment across teams. Those outcomes are strengthened when leaders have both self awareness and a common language for discussing their experiences with one another.
RESULTS
When leaders talk about the impact of development while the work is still unfolding, they are often pointing to the early signals that something is taking hold.
These are the results that generate visibility because they change how the work gets done while the work is still happening. Alignment becomes easier to build, trust has more room to grow, and leaders are better equipped to make decisions with clarity because they have a common language for understanding one another.
That is the part of this work I find so rewarding. It is impact at scale. When the language, tools, and skills all are used in the mix, the application happens and the culture and performance starts to elevate.